Cookie Policy

The technical cookie smartcold_session manages the session and security checks, with a configured lifetime of seven days. The browser also stores the cart in localStorage and temporary data in sessionStorage, including form fields during language changes (up to ten minutes, restored once; passwords and card details excluded). The interface may create a browsing session identifier; this does not enable statistical recording without consent. Advertising cookies are not active. Fonts are loaded from Google Fonts: the browser sends Google its IP address and technical data, which may be processed outside the EEA. External websites reached through links have their own notices.

The WhatsApp button opens an external service only when you choose “Start chat”. The conversation is also subject to WhatsApp’s privacy policy.

With statistics consent we use Microsoft Clarity (project z7tx5tfuws), a Microsoft service, for heatmaps and session recordings. It collects clicks, scrolling, interactions, visited pages and technical information. Legal basis: consent (GDPR Art. 6.1.a). Forms are masked; account, portal, administration, cart and checkout pages are excluded, as are URLs with query parameters. Advertising consent remains denied.

Clarity uses _clck (up to one year) and _clsk (one day). Clarity is not loaded before consent or after rejection, including without cookies. Your choice is stored for 180 days (smartcold-clarity-consent-v1). Change or withdraw it through Cookie preferences in the footer: withdrawal stops recording and deletes accessible Clarity cookies. Microsoft may process data outside the EEA with applicable safeguards. Retention and transfers: https://privacy.microsoft.com/privacystatement and https://learn.microsoft.com/clarity/.